Universal Fidelity is ISO 17799 and PCI Compliant
Universal Fidelity's financial reports are audited by Fitts Roberts
Universal Fidelity's external auditors are Aporia Solutions
Universal Fidelity LP’s Compliance Officer ensures all departments are in compliance by internally auditing every quarter.
Universal Fidelity LP ensures compliance within all aspects of our company. UFLP's quality personnel and supervisors are aware of all Operational guidelines and processes. The personnel and supervisors are evaluated against American Collectors Association International, UFLP and Client-specific protocols and collection standards.
At UFLP, quality is so much more than a process; it is our culture. Our Motto states, "Enrichment Through Quality Partnerships". Our effective management of Account Representatives significantly impacts our overall success. To ensure compliance with our Standard Operating Procedures, each Account Representative is monitored through the use of daily, weekly and monthly reviews.
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