Services

Best Customer Practices

Universal Fidelity LP offers a variety of comprehensive programs to meet client requirements and to provide the highest rate of return.  Universal Fidelity LP offers consumer collection services along with commercial services, provided through our commercial division, Global Integrity. Our Financial Institution Services includes the consumer loans and credit card industries.  See the list of services offered:

 


Call Center Services

Pre-charge off, post charge-off, telemarketing, and customer retention processes

High-speed multi-station predictive dialing concepts

Outbound and Inbound Dialer Campaigns

Dialer Access with unlimited Collection Stations

All campaign functions may be supplemented with customized mailings

Visual and remote access available for QC monitoring through VOIP telephony

 
 

Contact Us

281-647-4100

Make a payment online